What Makes a Good Admin?
"One word. OK, two words. Good Admins!" says Larkin when asked how he deals with unsavory players. "If you don't have good admins, you won't have a good server. What do I mean by good? Admins who know the game they're in charge of, know how to deal with people of all ages and all kinds (they come out of the wood work, I'm telling ya) and know how to communicate and work together with other admins."always warn, kick, and then ban. Burns also advocates banning. "We have a strict policy against cheating: If you're caught cheating, you're banned for life," he says. "We take great care when banning someone as we don't want to ban a person just because they are really good. As for profanity, we don't have a very strict rule against it, as trying to prevent it would just drive people away from our servers."
quoted from microsoft.com
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